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mybiztactics - latest hints, tips, feedback, research and insights relating to the Emotional Economy, staff performance, sales, Talent useage, marketing, coaching, profit enhancement, technology and executive / leadership coaching that you can apply in your day to day activities in your workplace.
  		    

Discovering the Power of The Emotional economy


 
 

Ten Simple Steps to a Higher EQ
 
Step 1.
Start by labeling your feelings and emotions, rather than labeling the person, place or event.

 

  
  • "I feel impatient." vs "This is ridiculous."
  • "I feel hurt and bitter". vs. "You are an insensitive jerk."
  • "I feel afraid." vs. "You are driving like a idiot."
Step 2.
Distinguish between thoughts and feelings.		  
  • Thoughts: I feel like...& I feel as if.... & I feel that Feelings: I feel: (feeling word)
Step 3.
Take more responsibility for your feelings.		  
  • "I feel jealous." vs. "You are making me jealous."
     
Step 4.
Use your feelings to help them make decisions. 		 
  • "How will I feel if I do this?" "How will I feel if I don't"
Step 5.
Show respect for other people's feelings.		  
  • Ask "How will you feel if I do this?" "How will you feel if I don't."
Step 6.
Feel energized, not angry. 		 
  • Use what others call "anger" to help feel energized to take productive action.
Step 7.
Validate other people's feelings.		  
  • Show empathy, understanding, and acceptance of other people's feelings.
Step 8.
Practice getting a positive value from their your emotions.		  
  • Ask yourself: "How do I feel?" and "What would help me feel better?"
  • Ask others "How do you feel?" and "What would help you feel better?"
Step 9.
Don't advise, command, control, criticize, judge or lecture to others.
 		  
  • Instead, try to just listen with empathy and non-judgment.
Step 10.
Avoid people who invalidate you.		  
  • While this is not always possible, at least try to spend less time with them, or give them psychological power over you.

Source : www.eqi.org - Steve Hein

 

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