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mybiztactics - latest hints, tips, feedback, research and insights relating to the Emotional Economy, staff performance, sales, Talent useage, marketing, coaching, profit enhancement, technology and executive / leadership coaching that you can apply in your day to day activities in your workplace.

  
   

Discovering the Power of The Emotional economy


 

 

Toxic Office - You want me to work where?

 Just stop for a moment, take a deep breath, scan your body for tension. Look around at your co-workers. How much fun are you or they having? And we do this for what? Money? Security? Pleasure?

The waves of change continue, ever onward, to where?  We have more automation, more electronic gadgets, more information, more choice and LESS FUN, LESS PLEASURE and LESS TIME.

The combination of hi-tech, high competition, low-touch and low pleasure is driving us onwards at 100’s of mile per hour to nowhere. Will our workplace be better tomorrow, next week maybe, next month possibly, next year hopefully, maybe never!

To add insult to injury, most leaders and management don’t really understand or care about our human needs and how they relate to performance, productivity, engagement and participation. They just don’t seem to care that our workplace has become a quagmire of toxic torment.  All they usually look at is the "Bottom-line"

We have little time to really follow our hearts, live our dreams or fully engage in personal or family activities, without some work fear, pressure or expectation to work even longer hours again. Globally people are saying they want to “cash out”  of the rat race, they want more time for the things of real value, but at this point it still seems that few are getting it. Everywhere there's an ever-widening gap between what workers want and what they're getting, especially in the areas of pay, life balance and feelings of security, contribution and self-worth.  

Our experience shows that more than 50% don't know their company's Vision or mission statement. Greater than 80% don't consider it fundamental to their work and almost 50% don't feel a sense of connection to their employers.  We continue to hear from employees about sleepless nights, neglected families, too much work and a sense of frenzy about getting it all done, increased illness, lethargy, depression and anxiety.

We constantly observe how energizing the human spirit relates directly to individual and organizational performance. When people feel good about their work and themselves, they tend to perform well. When they don't, they don't. As leaders and managers we must be asking ourselves each day "How can we create a workplace where people feel good about themselves and their work?"  We need to be focusing on actions that promote health, family unity, enhanced self-awareness and self-management, general well-being and, subsequently, greater production, performance and overall improved office environment.

So Why Workers Don't Show Up For Work?

According to a CCH Inc. survey of 401 companies employing 800,000 workers, since 1995, illness, long the chief cause of work absences, has lost ground to new excuses: "stress" and "entitlement mentality" — that is, "I've worked my tail off; I deserve some time off." The category "personal needs" increased also.

In 1995, "illness" made up almost half of the reasons why people took time off from work. In 1998, it had dropped to 20%.   The message? Pay attention to employees' emotional well-being.   Source: Business Week, 11/16/98, page 8

Thomas D. Dee Professor of Organizational Behavior at the Stanford Graduate School of Business says there is ample evidence that companies that manage people (Emotionally) right outperform others by 30% to 40%. So what is there to do?

Are your staff assets? Most managers look at employees as a cost to be minimized rather than an asset to be developed.  Modelling the Culture - Toxic companies have a disparity between what the mission, vision and values say, and how the leaders really behave.  Real Involvement - Toxic companies cling to the past and resist real participation and involvement of the workforce in the organization's thinking and acting. 

In reality your staff are just like growing trees. They join your company and begin enthusiastic and energetic about their new opportunity, committed in their support of their new organization and leadership. At this point they are totally able to withstand an occasional chop from your proverbial axe. 

However in toxic work environments, one proverbial “chop” after another begins to take its accumulated toll until the worker makes a decision, conscious or otherwise, to protect themselves, they tune out, lose interest, lose commitment, passion dies and ultimately the fate of the organization is sealed. 

 And so, whose fault is it?  Look in the mirror next time and really ask yourself am I a “noxious never care” or am I a “contamination cleaning agent”?

Ps Mr. Boss... If your staff are not fully "engaged", and usually only around 20% ever are fully "engaged", then it's a direct reflection upon your lack of interest, skill or ability, workplace, static and politics, and lack of circumstances that lights their passion.

 For more information or reprint rights please contact Tony Dovale
of Lifemasters International www.lifemasters.co.za 083-447-6300

 
 
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